FAQ
Welcome to Kareemah Hair Boutique! Below you’ll find answers to our most commonly asked questions about our wigs, bundles, closures, and shipping policies.
If you need additional assistance, contact us at:
📧 customerservice@kareemahhairboutique.com
💇🏽♀️ PRODUCTS & HAIR QUALITY
1. What type of hair do you sell?
We offer:
✔ 100% Premium Human Hair
✔ Premium High-Temperature Synthetic Hair
Our collections include lace front wigs, closure wigs, bundles, and specialty styles in various textures and lengths.
2. What is the difference between Human Hair and Premium Synthetic Hair?
💎 Human Hair:
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Can be dyed or bleached
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Can be curled or straightened
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Long-lasting (1–3+ years with proper care)
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Most natural look and movement
✨ Premium High-Temperature Synthetic Hair:
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Heat safe (typically up to 350–400°F – check product description)
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Holds style longer
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More affordable option
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Pre-styled and ready to wear
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Cannot be bleached
Always check the individual product description for specific heat limits.
3. Are your wigs glueless?
Yes! Many of our wigs are glueless and include:
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Adjustable straps
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Elastic band
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Combs for secure fit
Please check product details for confirmation.
4. What lace types do you offer?
We carry:
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13x4 Lace Front
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13x6 Lace Front
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5x5 Closure
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2x6 Closure
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Transparent Lace
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HD Lace
HD lace offers a thinner, more seamless melt.
5. Can I color the hair?
✔ Human Hair: Yes, it can be dyed or toned. Professional coloring is recommended.
❌ Synthetic Hair: Cannot be bleached or chemically processed.
6. How long does the hair last?
Human Hair: 1–3+ years with proper maintenance
Premium Synthetic Hair: 3–6 months or longer depending on care and wear frequency
📦 SHIPPING & PROCESSING
7. How long does shipping take?
Processing time: 2–5 business days
Shipping time: 3–7 business days (U.S.)
Tracking details are emailed once your order ships.
8. Do you offer expedited shipping?
Yes! Expedited shipping options are available at checkout.
9. Do you ship internationally?
Yes, we ship worldwide. Delivery times vary by location.
🔁 RETURNS & EXCHANGES
10. What is your return policy?
Due to the hygienic nature of hair products, all sales are final.
If you receive a defective or incorrect item, please contact us within 48 hours of delivery.
11. Can I cancel my order?
Orders may be canceled within 24 hours of purchase only.
💳 PAYMENTS
12. What payment methods do you accept?
We accept:
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Visa
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Mastercard
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American Express
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Discover
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Shop Pay
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Apple Pay
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PayPal
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Afterpay (if enabled)
💜 HAIR & WIG CARE
13. How do I care for Human Hair?
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Use sulfate-free shampoo
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Deep condition regularly
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Air dry when possible
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Store on a wig stand
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Use heat protectant before styling
14. How do I care for Premium Synthetic Hair?
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Use wig-safe shampoo
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Avoid heavy oils
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Use low heat only (within recommended limit)
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Gently detangle with wide-tooth comb
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Store properly to maintain style
15. How do I measure my head for a wig?
Use a soft measuring tape and measure:
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Circumference
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Front to nape
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Ear to ear
Most wigs are average size (22–22.5 inches) with adjustable straps.
✨ CUSTOM & WHOLESALE
16. Do you offer custom wigs?
Yes! We offer customization for select human hair units. Email us for density, lace type, or color requests.
17. Do you offer wholesale?
Yes! Wholesale inquiries are welcome. Please contact us for details.
✅ Which hair option is best for beginners?
If you’re new to wigs:
✨ Beginner Friendly Choice: Premium High-Temperature Synthetic
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Pre-styled
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Low maintenance
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Holds curls beautifully
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More affordable
💎 Upgrade Choice: Glueless Human Hair Lace Wig
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More natural
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Can restyle anytime
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Long-term investment
👉 If you want “put it on and go” — choose synthetic.
👉 If you want full glam versatility — choose human hair.
✅ Will the wig look natural?
Yes 💜 Our wigs are designed with:
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Natural hairlines
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Realistic density
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HD or Transparent lace options
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Pre-plucked hairlines (on select units)
✨ Pro Tip: Light customization (foundation on lace + trimming lace properly) gives an even more flawless melt.
✅ Does the hair shed or tangle?
All hair (even natural hair) sheds minimally.
However, our premium quality control helps reduce:
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Excess shedding
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Matting
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Tangling
To minimize shedding:
✔ Detangle gently
✔ Avoid heavy oils on synthetic
✔ Deep condition human hair regularly
Proper care = longer lifespan.
✅ Why are your prices different from other sites?
We focus on:
✔ Premium-grade hair
✔ Long-lasting quality
✔ Lace that melts naturally
✔ Beginner-friendly construction
Cheaper wigs often use mixed fibers or low-grade lace. We prioritize quality over shortcuts so your investment lasts.
💜 Our goal is confidence, not just a quick sale.
✅ How long will my wig last?
💎 Human Hair: 1–3+ years with proper care
✨ Premium Synthetic: 3–6+ months depending on wear
Longevity depends on:
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Heat usage
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Storage
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Daily maintenance
Invest in care, and your wig will reward you.
✅ Is this worth the investment?
Absolutely 💜
Your hair is the first thing people notice.
A high-quality wig:
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Saves daily styling time
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Protects your natural hair
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Boosts confidence instantly
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Can be reused for years
Many customers tell us they wish they ordered sooner.
✅ What makes Kareemah Hair Boutique different?
We focus on:
💜 Confidence
💜 Quality
💜 Beginner-Friendly Install
💜 Honest Descriptions
We don’t oversell — we deliver.
💌 Still Have Questions?
We’re here to help 💜
📧 customerservice@kareemahhairboutique.com
Kareemah Hair Boutique – Where Beauty Meets Confidence.
At Kareemah Hair Boutique, we take pride in providing high-quality wigs, bundles, and hair extensions. Due to the nature of our products and hygiene standards, we have a strict return policy to ensure the safety of all customers.
Please review the policy carefully before making a purchase.
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Hair Tools
Hair tools may be returned within 30 days ONLY if:
Unused
Not plugged in or tested
In original packaging
All cords, attachments, and manuals included
Used tools are NOT eligible for return unless defective.
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Eyelashes
At Kareemah Hair Boutique, your safety and satisfaction are important to us. Due to hygiene and sanitary reasons, all eyelash purchases are subject to the following return policy.
Returns & Eligibility
We accept returns on eyelashes within 7 days of delivery ONLY if:
Lashes are unused and unworn
Packaging remains sealed and unopened
Protective tray and original box are intact
Product has not been tampered with
Proof of purchase is provided
For health and sanitation reasons, opened or used eyelashes cannot be returned or refunded.
Non-Returnable Items
The following items are final sale:
Opened eyelash packages
Tried-on or worn lashes
Lash glue or cosmetic adhesives
Sale or clearance items
Promotional or free items
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Hair Care Products
For sanitary reasons:
Products must be unopened
Safety seals must remain intact
Items must be unused
Opened hair care products cannot be returned.
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Hair Accessories
Accessories may be returned within 14 days if:
Unused and unworn
In original packaging
No signs of damage or wear
This includes:
Bonnets
Wig bands
Edge brushes
Satin scarves
Hair tools
We specialize in Premium Custom Wigs crafted for longevity, quality, and flawless style.
Each wig is expertly constructed using high-grade hair and precision techniques to ensure durability and a natural finish. With proper care and maintenance, our custom wigs are designed to last for years—making them a true investment in your beauty.
Join us today !
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